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Title
Text copied to clipboard!General Manager Home Decoration E-commerce
Description
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We are looking for a highly experienced and strategic General Manager to lead our Home Decoration E-commerce division. This role is ideal for a dynamic leader with a strong background in e-commerce, retail management, and home decor trends. The General Manager will be responsible for overseeing all aspects of the online business, including sales, marketing, operations, customer service, and product development. The ideal candidate will have a proven track record of driving growth in an e-commerce environment and a passion for home design and innovation.
As the General Manager, you will develop and execute the overall business strategy, manage cross-functional teams, and ensure the seamless operation of our online store. You will work closely with marketing to drive traffic and conversion, with product teams to curate and source high-quality home decor items, and with logistics to ensure timely and cost-effective delivery. You will also be responsible for setting and achieving revenue targets, optimizing the customer experience, and maintaining a strong brand presence in the digital space.
This role requires a deep understanding of digital commerce platforms, data analytics, and customer behavior. You should be comfortable working in a fast-paced environment and capable of making data-driven decisions. Strong leadership, communication, and organizational skills are essential, as you will be leading a diverse team and collaborating with stakeholders across the company.
If you are passionate about home decoration and have the business acumen to scale an e-commerce operation, we invite you to apply and help shape the future of our brand.
Responsibilities
Text copied to clipboard!- Develop and implement strategic plans for the e-commerce division
- Oversee daily operations of the online store
- Lead cross-functional teams including marketing, logistics, and customer service
- Manage product sourcing, pricing, and inventory planning
- Analyze performance metrics and optimize for growth and profitability
- Ensure a seamless and engaging customer experience
- Collaborate with marketing to drive traffic and conversion
- Set and monitor sales and revenue targets
- Maintain brand consistency across all digital platforms
- Identify market trends and opportunities for expansion
Requirements
Text copied to clipboard!- Bachelor’s degree in Business, Marketing, or related field; MBA preferred
- Minimum 7 years of experience in e-commerce or retail management
- Strong knowledge of home decoration products and trends
- Proven leadership and team management skills
- Experience with digital marketing and e-commerce platforms
- Excellent analytical and problem-solving abilities
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Proficiency in data analysis tools and performance metrics
- Customer-centric mindset with a focus on user experience
Potential interview questions
Text copied to clipboard!- What experience do you have managing an e-commerce business?
- How have you driven growth in a previous online retail role?
- What strategies do you use to improve customer experience?
- How do you stay current with home decor trends?
- Describe a time you led a cross-functional team to success.
- What KPIs do you prioritize in e-commerce management?
- How do you handle underperforming products or campaigns?
- What tools or platforms are you most comfortable using?
- How do you approach inventory and supply chain challenges?
- What is your leadership style and how do you motivate teams?
